For those traveling to Sri Lanka, a visa is required to enter the country (visa fee charged separately).
Passports must be valid for at least 6 months.
Ensure your passport is not nearing expiration and that your visa application is completed correctly.
The itinerary is subject to changes due to weather or transportation issues.
The sale of alcoholic beverages is prohibited on Poya Day (full moon day).
You will receive local contacts, your guide’s name, and emergency information via email.
Some hotels may only offer basic showers; please inform us if you require a bathtub.
Quotes are valid for one month from the date of issue and may be recalculated in case of changes.
Purchases made during the tour are the customer’s responsibility; we provide support for returns and exchanges if needed.
Optional activities are managed by third-party companies and are at the customer’s discretion.
No refunds will be issued for safaris or whale watching if animals are not sighted.
Train travel in Sri Lanka may experience delays or cancellations.
Includes entrance tickets, a guide with an English-speaking driver, and a dedicated car.
Accommodation costs and meals specified in the itinerary are included.
Additional costs apply for meals outside the tour and extra beverages.
Airfare, visa fees, optional activities, and additional hotel services.
Personal expenses, staff tips, telephone costs, and souvenirs.
Cancellation fees range from 50% to 100% of the tour price, depending on the number of days before departure.
Penalties may vary for specific events, such as the Perahera Festival or Christmas, and for certain hotel policies.
Refunds in Case of Cancellation
Refunds will be issued promptly in accordance with the cancellation policy.
Customers are responsible for any handling fees related to transfers and refunds.
Additional details can be provided upon request, including translated materials if necessary.